FROM THINK WITH GOOGLE: Finding the Right Time: How Leading Marketers Redefine Moments of Assistance
The car buying journey is full of ebbs and flows, and learning the opportune time to engage with customers is crucial for dealerships. Recent developments in chat tools allow dealers to collect data that is essential for the sale.
FROM MOBILE WORLD LIVE: Snapchat Latest to Add Message Delete Option
Privacy and data protection are a burning topic in all areas of our industry right now, and chat is no exception. The messaging app plans to release features that give their users more control over their conversations and message history.
FROM TechNews Gadget: Squirrel App Is The Redirection For Yahoo Messenger Users
Yahoo is responding to the evolving future of chat with an ambitious project that aims to replace their iconic messenger of yesteryear with a new, invite-only messaging platform which supports today’s demand for large file and video sharing.
FROM CBT NEWS: Proven Techniques to Keep Customers For Life
Customer loyalty is hard to maintain – especially in the ever-evolving automotive space. Chat is a powerful way dealers can make themselves reachable 24/7 to satisfy any difficulties that may arise along the way, and ensure their buyers return for their next sale.